Table of Contents

Chapter One:
The Human Side of Management		 Page 1
Chapter Two:
Character and Management: Focus on Management		 Page 8
Chapter Three:
Character and Management: Focus on Character		 Page 15
Chapter Four:
Sources of Our Character		 Page 23

Chapter Five:
Improving Our Character: Grow Our Mind  Everyday

 Page 34
Chapter Six:
Improving Our Character: Grow Our Heart  Everyday		 Page 40
Chapter Seven:
Character and Communication		 Page 49
Chapter Eight:
Character and Leadership		 Page 59
Chapter Nine:
Character and Decision-Making		 Page 58
Chapter Ten:
Dealing With Uncertainty		 Page 74
Chapter Eleven:
Personal & Organizational Improvement Plans		 Page 82
Chapter Twelve:
Some Concluding Thoughts		 Page 89